Transforming Leadership Development in Banking
How Collegiate Peaks Bank Reduced Turnover by 56% Through Strategic Coaching
Collegiate Peaks Bank faced a critical 44% turnover rate and significant succession planning gaps that threatened business continuity. Through strategic leadership development and executive coaching, they achieved a remarkable 56% reduction in turnover while improving operational metrics across the organization. This comprehensive case study documents their journey and the measurable banking leadership ROI achieved.
What You’ll Learn in This Case Study
- Strategic Succession Planning for Banks: Explore the structured approach that built a robust talent pipeline and preserved institutional knowledge during leadership transitions.
- Executive Coaching for Financial Institutions: Understand how specialized development for senior leaders built team alignment, trust, and accountability across the organization.
- Comprehensive Leadership Development Approach: Keystone Partners implemented a multi-year strategy with tailored solutions for executives and managers, focusing on practical skills, team alignment, and measurable application.
Real, Measurable Banking Performance Improvements
13%
growth in commercial loan portfolio
56%
reduction in employee turnover
4.3%
net growth, ranking as #2 Division among all Glacier Banks
17%
eduction in loan processing times
“This training offers more practical skills for facing challenges as well as new perspectives on how to assess situations, learn from them and try different approaches I may not have thought of before.”
— Program Participant, Collegiate Peaks Bank