Unraveling the Training Conundrum: Transformative Approaches to New Manager Development
Susan Ruhl November 21, 2023 Leadership Development, HR Trends, Talent Management
Gartner’s recent revelation that 60% of new managers underperform in their initial two years shines a light on a critical issue in leadership development. This failure is often linked to ineffective training or shortcomings in the training provided. Today, we aim to debunk prevalent myths surrounding leadership training and explore alternative methods to not just ensure the success but the flourishing of new managers in their crucial roles.
The Myth of Traditional In-Person Training:
Myth #1 strongly asserts that traditional, in-person training is the pinnacle of learning and development. While face-to-face interactions may foster bonding, the reality is that these sessions result in a mere 10% retention rate. The limited effectiveness of classroom training calls for a shift in perspective, emphasizing the need to acknowledge that bonding moments alone don’t lead to sustained learning and skill implementation. This insight urges a departure from traditional methods in favor of more dynamic and engaging approaches.
The Evolution of Online Training
Myth #2 introduces the proposition that online training is the panacea for seamlessly integrating learning into the daily work routine. Despite the flexibility offered by online platforms, they fall short, with participants retaining only 30% of the information. Moreover, the marginal impact on on-the-job application remains a persistent concern. One of the largest detriments to this style of learning is that often the participants do not complete the session reducing the “stickiness” of the learning to less than 10%. Recognizing these limitations becomes crucial in reshaping the approach to leadership development, pushing organizations to adopt more innovative and responsive strategies. This necessitates a blending of traditional and digital methods for a holistic and effective learning experience.
Overcoming Misconceptions with a Marathon Analogy
Let me illustrate the problem of training misconceptions with an analogy. If I handed you a pair of running shoes, could you run a marathon tomorrow? Even if you were a good runner, chances are you could not do it. It is the equivalent of saying, “Congratulations, you are a manager! Now go manage.”
What if I put you in the classroom and taught you the theories of running mechanics? Could you do it then? No?
Ok, what if instead, I gave you videos to watch at your own pace and even checked in with quiz questions?
Certainly, you could run that marathon then. Again, the answer is “highly unlikely.” Running a marathon takes preparation, practice, and training over time.
Creating performing leaders is much like training them to run a marathon. We must provide the theories, but without practice, feedback, and continued training, there is little growth, and we end up putting our new managers in the inevitable position of underperforming.
To be effective, the goal is not to focus on one strategy for your training but to incorporate all five learning strategies. These strategies include:
1. Blended Learning Approaches
Blended learning integrates various methods, combining traditional classroom sessions, online modules, workshops, and hands-on experiences. This approach recognizes the diverse learning styles of individuals and fosters continuous engagement. By providing a mix of theoretical knowledge and practical application, it ensures a more comprehensive understanding of managerial skills. The adaptability of this strategy accommodates varying preferences, creating a dynamic learning environment that resonates with modern professionals.
2. Mentorship Programs
Mentorship initiatives pair new managers with experienced leaders, facilitating a transfer of knowledge and practical insights. Learning from seasoned professionals accelerates skill development by offering real-world perspectives on leadership challenges. This strategy not only promotes experiential learning but also establishes a supportive environment where new managers can navigate complexities with guidance. The personal connection in mentorship fosters a sense of belonging and instills the values and principles essential for effective leadership.
3. Simulations and Role-Playing
Simulations and role-playing create immersive experiences by presenting realistic scenarios mirroring the challenges new managers may encounter. This practical approach bridges the gap between theoretical knowledge and real-world application, allowing participants to experiment and refine their skills in a controlled environment. This strategy fosters confidence and competence, as new managers gain practical insights into decision-making, problem-solving, and interpersonal dynamics. The safe space for experimentation encourages a proactive and hands-on learning approach.
4. Continuous Feedback Mechanisms
Establishing regular feedback loops is essential for evaluating progress and addressing areas for improvement. Constructive feedback fosters a culture of continuous improvement, ensuring that new managers are aligned with organizational goals and expectations. This strategy goes beyond traditional performance reviews, providing timely and specific feedback that guides individuals toward enhanced performance and effectiveness. It instills a sense of accountability, encouraging a growth mindset by viewing feedback as a tool for professional development rather than criticism.
5. Ongoing Professional Development
Encouraging new managers to pursue continuous learning opportunities emphasizes the importance of adaptability in a rapidly changing business landscape. This strategy goes beyond initial training, promoting a commitment to lifelong learning through workshops, conferences, or industry-specific courses. Staying abreast of evolving trends and best practices ensures that managers remain relevant and equipped with the latest knowledge. Ongoing professional development cultivates a culture of innovation and positions managers as strategic assets, contributing to the organization’s long-term success. This strategy reinforces the idea that learning is a journey, not a destination, and is crucial for navigating the complexities of leadership in a dynamic business environment.
The underperformance of new managers is not an inevitability but a consequence of outdated training methodologies. By dispelling the myths surrounding leadership development and embracing transformative approaches, organizations can nurture a new generation of leaders equipped to navigate the complexities of their roles. The marathon of leadership development demands a commitment to ongoing training, practical application, and a holistic understanding of the multifaceted skills essential for managerial success. It is through this comprehensive and dynamic approach that organizations can truly cultivate a leadership cadre capable of thriving in the ever-evolving landscape of the business world. The conclusion emphasizes the importance of adaptability, long-term investment, and a cultural shift towards continuous improvement in leadership development.
We have found that the most effective training provides theories spread out over time and opportunities to practice and course-correct when necessary. Keystone Partners’ Accelerator™ Program uses a proprietary process of microlearning that will allow for learning over time, reinforcement of the content to allow for greater knowledge retention, remote live group coaching sessions to allow for feedback, and manager support to encourage and promote skill application. Interested in learning more? Contact us today to hear how our Accelerator Program can can transform your team.
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